Terms & Conditions
Student Authorisation & Service Policy. Please read before proceeding with your admission.
Please read these Terms & Conditions and Student Authorisation Policy carefully before proceeding with your admission. By proceeding, you confirm that you have read, understood and voluntarily accepted these terms in full. Gyan Institute of Higher Studies is committed to a transparent, ethical and student-centric support system in compliance with UGC Guidelines and University policies.
1 Introduction
These Terms govern the services offered by Gyan Institute of Higher Studies ("Gyan Institute") to students seeking admission to Universities. While Gyan Institute is not a University and does not conduct classes or issue degrees, we act as a trusted facilitation and coordination service provider, helping students manage documentation, admission formalities, University communication and academic coordination.
2 Nature of Gyan Institute Services
Gyan Institute is not a University and does not conduct classes, examinations or evaluations, or issue degrees. It functions solely as an admission facilitation, coordination and support service provider.
All academic rights, responsibilities and decisions, including teaching, examination schedules, results, mark sheets, degree issuance, ABC ID updates and academic policies, lie solely with the University, governed under the UGC Act, 1956.
3 Student Authorisation
The student authorises Gyan Institute to perform the following on the student's behalf:
- Complete, file and submit the admission form and all documents required by the University
- Upload, verify and submit academic certificates, ID proofs, photographs, signatures and related documents
- Deposit the University Fee only after receiving explicit confirmation from the student via call or OTP
- Coordinate with the University regarding admission status, verification updates, examination notifications and fee updates
- Receive official University communications on behalf of the student and inform the student promptly
- Assist in generation of University ID, enrolment number, admit card and other records through authorised University channels
- Guide the student, whenever requested, regarding assignment instructions, exam-form submission and re-registration
- All guidance is provided through University-approved channels only
4 Roles and Responsibilities
| Party | Responsibilities |
|---|---|
| Gyan Institute of Higher Studies | Admission facilitation; documentation support; application preparation; University coordination; student guidance; fee and notice communication |
| University | Curriculum and syllabus; teaching and delivery; examinations and results; marksheet and degree; ABC ID generation; academic calendar |
| Student | Attend classes; complete assignments; appear in examinations; follow the academic calendar; keep documents updated; follow University rules |
5 Fees and Charges
The student understands the difference between the University Fee, which is paid to the University and governed by its fee structure, and Gyan Institute Service Charges, which cover counselling, documentation, verification and application preparation. Fee amounts, instalments and due dates will be communicated before payment. All payments should be made only through official channels, and receipts will be issued for every payment.
6 Documents and Pending Dues
Gyan Institute may temporarily hold submitted documents if any agreed service charges or material fees remain unpaid. Once dues are cleared, documents will be released immediately. The student confirms that all submitted documents are genuine and provided voluntarily.
7 Student Obligations
- Provide accurate, complete and genuine information and documents; the student is solely responsible for any false or forged document
- Confirm fee deposits through call or OTP when requested, and never share OTPs with anyone other than Gyan Institute's authorised team for this purpose
- Keep contact details updated and respond promptly to verification calls and messages
- Check eligibility for the chosen course, including any requirements for employment, further study or government jobs, with the relevant authority
- Follow University rules, examination schedules and the academic calendar
8 Refund and Return
Refunds, cancellations and non-payment cases are governed by our separate Refund & Return Policy, which forms part of these Terms. By proceeding, the student confirms having read and accepted it.
9 Delays from the University
The student understands that delays related to admit cards, examination dates, results, mark sheets, degree certificates, ABC ID updates and University portal functions are entirely under the University's control. Gyan Institute will assist with communication and coordination but cannot expedite these academic processes.
10 Limitation of Liability
Gyan Institute acts only as a facilitator and has no academic authority. To the maximum extent permitted by law, Gyan Institute is not liable for decisions of the University or UGC, changes in University policy, fee structure, recognition or course availability, portal downtime, or delays caused by the University, the student or third parties. Our total liability in any matter is limited to the Gyan Institute Service Charges actually paid by the student for the relevant service. Nothing here limits any right the student has under applicable consumer law.
11 Privacy and Data Protection
The student's personal data is handled as described in our Privacy Policy. By proceeding, the student consents to its collection, use and sharing with the University and service providers for admission purposes.
12 Communication Consent
The student agrees to receive calls, SMS, WhatsApp messages and emails from Gyan Institute about the admission, fees, examinations and related services. Calls may be recorded for quality and training purposes.
13 Student Declaration
By proceeding with the admission, the student confirms that:
- They clearly understand the difference between University Fee and Gyan Institute Service Charges
- They agree that Gyan Institute acts only as a facilitator and has no academic authority
- They accept that academic responsibilities rest solely with the University and the student
- They voluntarily authorise Gyan Institute to perform the facilitation services mentioned above
- They have read and accepted the Refund & Return Policy, Privacy Policy, UGC regulations and University guidelines
- They grant this authorisation for the full course duration unless withdrawn through written communication
14 Withdrawal of Authorisation
The student may withdraw this authorisation by written communication to admin@gyaninstitute.com. Withdrawal applies from the date Gyan Institute acknowledges it and does not affect actions already completed, fees already due, or the University's own processes.
15 Grievance Redressal
Students may raise concerns by email or phone during working hours. We will acknowledge complaints within 48 hours and aim to resolve them within 30 days. Where a matter concerns the University, we will escalate it to the University and follow up until its final written response.
16 Governing Law and Jurisdiction
These Terms are governed by the laws of India. Disputes will first be attempted to be resolved amicably through discussion. Failing that, the courts at Noida, Uttar Pradesh shall have exclusive jurisdiction, without affecting any rights the student has under consumer protection law.
17 Changes to These Terms
Gyan Institute may update these Terms from time to time. The version in force on the date of the student's admission applies to that student, and updates will be published with a revised "Last Updated" date.
